What we do

The Pinecrest Terrace Community House is around for the community during the good and bad times. We work towards developing relationships of trust with the community and, as such, are uniquely positioned to offer trusted support when crisis arises. Our team works with community members to identify the overall needs, supports families, and builds community capacity. We work continuously with the community to foster a welcoming, respectful environment for all through programs designed to build positive relationships, trust, and support between neighours. 

Throughout the school year, we offer a variety of evening programs for children and youth, which continue throughout the summer in a different capacity. With these programs, our goal is to offer a space outside of school hours that provides mentorship, support, and social recreation fostered by our dedicated staff and volunteers. Our current programs provide an encouraging environment for children to learn and grow. 

Along with our programs geared more toward youth, we offer a variety of programs dedicated to adults and families. These include our community events and celebrations, support and services, and our food bank. We also offer the opportunity for families to go on excursions together, allowing our community members to see a side of Ottawa that is generally inaccessible due to a variety of circumstances. Through these excursions, families can explore Ottawa's culture, history, and natural environment by visiting different landmarks, events, and sightseeing. Programs like these allow us to allow families to share positive experiences and build lasting memories. 

We are grateful enough to have so many volunteers and placement students as they are one of the most important elements that keep the Community House running. Every day, volunteers/students help staff deliver and facilitate programs, amounting to hundreds of additional hours each year, we are very thankful. A special acknowledgment must be given to the volunteers of the Pinecrest Terrace Food Bank, their hard work and dedication is tremendously appreciated.

The Pinecrest Terrace Community House is a satellite location of the Pinecrest Queensway Community Health Centre, We are funded primarily by the City of Ottawa along with any additional grants and donations we receive. Our space is generously provided to us at no cost by Ottawa Community Housing. We gratefully acknowledge the tremendous support of our funders, partners, community volunteers, and placement students.